Online counseling confidentiality agreement

Online counseling confidentiality agreement

Welcome to Integrated Centre on Addiction Prevention and Treatment (ICAPT) online counseling service system. The operating hours are from 10:00 to 19:00 on Mondays, Wednesdays, Thursdays and Saturdays and from 10:00 to 22:00 on Tuesdays and Fridays. By clicking the “Agree” button below, I certify that I have read and agree to the terms of service as follows:

  1. I confirm that I am conscious of what is happening, not being subject to the influence of alcohol and/or drugs before login to the online counseling system.
  2. According to the Personal Data (Privacy) Ordinance, the personal information I provide will be used by ICAPT for service delivery and for research purpose only. I realize that my personal information will be treated with care and secrecy. ICAPT may disclose my personal information to other relevant agencies/departments with my consent if service referral is needed. I understand that in case of emergency and/or threat to my own or others’ safety and welfare, ICAPT may request assistance from relevant person/authority without my consent. With reference to Section 58 (1) of the Ordinance, if the information is used to detect crime, prevent illegality, serious misconduct or dishonesty, ICAPT may be required to disclose relevant information.
  3. I understand and agree that online counseling service is only applicable to emotional counseling and/or informative queries regarding addiction. It is not suitable for dealing with immediate crisis of individuals and/or others. I am encouraged to contact a counselor directly on 28271000 during service hours if necessary.
  4. If the conversation is terminated unexpectedly due to a technical problem, I may dial ICAPT hotline 28271000 to contact a counselor or leave a message.