We embed the accountability for diversity into many things and we find that it is most effective if it shows up in multiple places and in different ways throughout the corporation, said Wiley-Little, who added that accountability for diversity sits on everyones desk.. Sodexo is a constituent of the FTSE4Good Index following the June 2020 review. The hospital measures demographics of new hires and attrition of existing employees and its goal is to use data from its diversity climate survey to help enhance diversity accountability. Employee retraining cycle time Founded in 1962, Catalyst drives change with preeminent thought leadership, actionable solutions and a galvanized community of multinational corporations to accelerate and advance women into leadershipbecause progress for women is progress for everyone. Keep raising the bar. I could have started an EBRG. Please log in as a SHRM member. In May 2022, Sodexo was named a DiversityInc Hall of Fame company. A number of times they often clash with the chain of command in the organization. Dont Ignore Groups Less Easy to Count: The elephants in the room with diversity data continue to be LGBT people and people with disabilities, since it is difficult for companies to get an accurate count for both those demographics. 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At Sodexo, our bonus-eligible employees have part of their bonus tied specifically to completing diversity, equity and inclusion training and activities. The company assesses mentoring effectiveness by tracking return on investment and monitors ENG members career progress through an innovative employee network commitment survey. Diversity certainly adds value to the bottom-line, Hubbard said, adding that, the primary leverage in diversity is utilizing differences as opposed to just looking at representation by itself.. Some even link metrics to key business.. } This content is available to employees of Catalyst Supporters only. I get asked to speak a lot on this topic. COVID-19 reared its ugly head, disproportionately impacting the economic, emotional and physical well-being of Black Americans. The Catalyst Award is the premier recognition of organizational diversity, equity, and inclusion initiatives driving representation and inclusion for women. To request permission for specific items, click on the reuse permissions button on the page where you find the item. This recognition demonstrates key progress on our carbon strategy. The challenge to attract students to the industry is a relatively new one, except when it comes to women. For an example of a diversity dashboard from Monsanto, click here. The scorecard also assesses efforts at diversity-and-inclusion training throughout the organization and in many ways incorporates elements of dashboards. Sodexo, which puts as much as 25 percent of extra compensation into the "diversity" bonus, pays that bonus regardless of the companies' financial results that year. At Georgia Power in Atlanta, diversity and inclusion initiatives include a long-term management and organizational culture change process designed to expand management skills and accountability and to build trust around leading diverse work teams so everyone feels valued, respected and productive, and that includes white men, according to Frank McCloskey, vice president of diversity for Georgia Power. Of the companys estimated 9,000 employees, 27 percent are minorities and 23 percent females; of its 30 officers, 20 percent are minorities and 24 percent are females. O. E. Williamson, Markets and Hierarchies(New York: Free Press, 1975) Break-even time realized. Introduction to Balanced Scorecard Analysis. There is no guarantee, but our chances as an industry are a lot better if we have more diversity of thought and ideas. Need help with a specific HR issue like coronavirus or FLSA? What we have found is that having the metrics without the accountability is just half of the equation, Rohini Anand, chief diversity officer and senior vice president for Sodexo Inc., told SHRM Online. Grassroots efforts are often the most successful! I first want to understand, from more of a strategic and business-oriented view, what are your key business objectives? In 2002, Sodexo made the strategic decision to begin holding managers and executives accountable for diversity when it began linking scorecard results to a significant portion of management bonuses that can range from 10 to 15 percent of the total bonus for managers and 25 percent of the total bonus for the executive team. Soon thereafter, Anand was instated as chief diversity officer for Sodexo, North America. Read about how to make your company more diverse. Does Diversity Training Work the Way Its Supposed To. It has been enlightening to receive diversity scorecards, sponsor Employee Business Resource Groups (we have nine, supporting and advocating for African Americans; Asians; Native Americans and aboriginals; Latinos; women; the LGBTQ community; people with disabilities; veterans and people of all ages), lead mentoring circles and to always be handed a diverse slate of candidates when filling a position. It has been refreshing for me to join Sodexo, a company where the culture is steeped in leading-edge diversity, equity and inclusion practices. Timely delivery of goods and services Sodexos progress has led many client organizations to seek its guidance and support in developing and implementing their diversity and inclusion strategies and initiatives. The scorecard is reviewed annually and is often changed as business goals change, says Chad Johnson, Director, EEO/AA & Diversity Analytics and Systems. The assessment covers Environment, Labor & Human Rights, Ethics and Sustainable Procurement dimensions. To answer that question, I need to look at what youre trying to achieve. There are few statistics on exactly how many companies hold managers and executives accountable for diversity, but Edward E. Hubbard, a Petaluma, Calif.-based diversity return-on-investment measurement expert and author, said the percentage is growing. Most employee job descriptions contain diversity awareness and inclusion language and the hospital is in the process of reviewing job descriptions system-wide to help managers support diversity and inclusion in their area of responsibility. You can have good initiatives and programs, but the idea is to really make sure you are changing behaviors and cultures within the organization, Anand added. Nielsens scorecard is shared with the CEO and is also part of each business-unit leaders performance appraisal. - Are we innovative and ready for the future? Gain the intel you need now to successfully anticipate and navigate employment laws, stay compliant and mitigate legal risks. Likewise, Organizational Success factorswhich are the same for all leaders regardless of their levelare a set of competencies, including diversity, that each individual manager is held accountable for, Wiley-Little noted. Virtual & Washington, DC | February 26-28, 2023. The diversity component will be measured in part through the Sodexo Diversity Index ("SDI") and a scorecard system. We need to challenge each other. M. E. Porter, Competitive Strategy(New York: Free Press, 1980) Sodexo Global Chief DEI Officer Mia Mends talked about the importance of using diversity scorecards to drive D&I plans, She talked about the importance of their diversity scorecard, Erika Brown selected as Citis Chief DEI Officer, Claudia Diaz Singer was promoted at The J.M. Companies are increasingly using metrics or diversity scorecards to measure progress in hiring, promoting and retaining women and minority employees. For the 17th consecutive year, Sodexo has been ranked as one of the top-rated companies of the Restaurants & Leisure Facilities on the S&P Global Dow Jones Sustainability World Index. And that was it. For example, a large corporation might want to improve market share while a government or nonprofit organization might want to accomplish a more challenging mission. Sodexo is proud of the work we've done to date in diversity management and fostering an equitable and inclusive corporate culture, but there is still more work to do. Feel free to connect with us if you need business research. Thomas J. Wilson, Allstates chairman, president and CEO, receives yearly data on workforce diversity components for each of his direct reports from demographics, promotion rates and opportunity, retention and turnover for their area of business which has implications on their overall performance and those of their leaders, Wiley-Little noted. Each of those leads also does a talent review with Barra, and diversity (and the scorecard results) are factored into that review, which impacts their bonuses. GAITHERSBURG, Md., July 14, 2022 (GLOBE NEWSWIRE) -- Sodexo, a global food services and facilities management leader, has been awarded an "A" by . diversity strategy. The initiative focuses on Sodexos more than 15,000 salaried employees working at 6,000 client sites and offices throughout the United States. His current scorecard focuses on talent acquisition and talent development, with emphasis on key levels for new hires, managers and senior executives. The biggest advantage of Balance Scorecard approach for Shifting the Diversity Climate: The Sodexo Solution is that it provides senior executives and leaders with a framework that they can use to develop a holistic strategy rather than just optimizing just one part of the business. Leadership performance appraisals include statements regarding diversity and affirmative action good faith efforts and hires, according to Fuller. We must push against the status quo. Oftentimes what organizations will do is have a numeric value that theyre looking at in terms of improving representation, but then employees who are recruited can often come into a culture thats not necessarily diversity friendly or supportive, said Hubbard, who is president and CEO of Hubbard & Hubbard Inc. Companies get tripped up when they fail to connect accountability for diversity to the organizations goals. Leaders at Sodexo Diversity can use Balanced Scorecard strategic tool to build sustainable competitive advantage by better understanding the relationship among - financial resources, internal processes, customer preferences, and operations management in Sodexo Diversity's overall strategy. HARVARD BUSINESS SCHOOL CASE STUDY Shifting the - Sodexo. We are trying to increase the total number of under-represented minorities in the top 100 medical and administrative senior-level positions to 20 percent by the year 2020, Fuller said. When it comes to creating accountability for diversity and inclusion, experts suggest that organizations: Keep the process clear, simple and understandable. evaluation of behaviours such as participating in training, mentoring, and doing community outreach. Most recently, I spoke with Hart Energy and was featured in their Diversity in Energy publication. Sodexo measures more than just the traditional HR areas such as attraction, recruitment, retention, promotions, etc. What can companies do? Members may download one copy of our sample forms and templates for your personal use within your organization. - How do customers perceive Sodexo Diversity? As Johnson notes, this enables the company to pinpoint diversity-management areas that are part of the solution. Go to contentGo to the main menuGo to search Change Location Worldwide Worldwide Change Location Americas I have seen in my own company how senior-level sponsorship and high employee engagement are critical to driving progress. These include good faith efforts to build a diverse and inclusive workplace and include measures such as diversity-related training participation rates, networking group participation, and achievement of diversity council objectives, affirmative action goal attainment, and the like. 9801 Washingtonian Boulevard, Gaithersburg, MD 20878, Intentional innovation to support the military, Environmental Services and Infection Prevention, Convenience, Office Coffee, and Micro Markets, Engage Employees with Satisfying Food Services, Sodexos Actions to Mitigate Impacts of Coronavirus. Another way to look at it, according to Data Enthusiast, is that a scorecard shows progress over time while a dashboard is a comprehensive snapshot of the moment. Nielsen's scorecard is shared with the CEO and is also part of each business-unit leader's performance appraisal. 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