That is why we offer disinfection dispensers and recommend washing and disinfecting your hands several times a day, especially when using common areas of the hotel. Food is fantastic, I can only compare with a few Carribean resorts: there is so much to choose from that you may not even try the entire variaty during your stay. Receptionist advise to buy beverages outside and store in the fridge :-/ The beach is of course nice, but compared ro the previous RIU Palace, not comparable as way to windy and very unconveniant. So you decide to escape to your terrasse and have a minibar beverage, No as the minifridge is empty, so are the walled bottleholders=not a palace standard. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. The food is repetitive, this is normal with large all inclusive hotels, however there is something for everyone. Hotel Riu Palace Santa Maria, Santa Maria: Se 1 316 reiseanmeldelser, 2 198 bilder og gode tilbud for Hotel Riu Palace Santa Maria, vurdert som nr. Yes, it offers wheelchair access and facilities for disabled guests. This is the version of our website addressed to speakers of English in Canada. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. However they have either REALLY picked up hygiene or the hygiene problem actually lies with the people visiting the hotel. The staff is very helpful, nice and give their best to make anything possible. Went on buggy tour brilliant way to see the island. They beat her legs. more. This is the version of our website addressed to speakers of English in India. Pool-like everywhere. Tripadvisor - Hotel Riu Palace Santa Maria()Hotel Riu Palace Santa Maria 1,316 2,19854.5 The beach is massive and the sea is a little far away but no more than a cpl min walk. The location is ideal due to its proximity to Santa Maria (2 km)and airport (16 km). This is a 5* hotel, and the staff are all great. Hotel Riu Palace Santa Maria, Santa Maria: 1.308 , 2.186 Hotel Riu Palace Santa Maria, #3 28 Santa Maria 4,5 5 Tripadvisor. Hotel Riu Palace Santa Maria, Santa Maria: 1.317 Bewertungen, 2.198 authentische Reisefotos und gnstige Angebote fr Hotel Riu Palace Santa Maria. Claim your listing for free to respond to reviews, update your profile and much more. We assure you that these are not the standards that are reflective of the hotel and the service we aspire to provide at Riu. However they have either REALLY picked up hygiene or the hygiene problem actually lies with the people visiting the hotel. This newly open hotel is set in a perfect place on a beautiful stretch of pristine beach. Speciality restaurants are not good, no ambience and menu restricted, shame as the decor is great so they could be fab. We are here at the moment and the evening bar service desperately needs to improve. They are fighting all day. Voos Aluguis de temporada Restaurantes . Our king bed was two pushed together but it was absolutely fine. !The hotel staff literally couldnt do any more than what theyre doing. Now $226 (Was $303) on Tripadvisor: Hotel Riu Palace Santa Maria, Santa Maria. They only have one pillow each and one oddly square spare pillow in the cupboard. This is not true, we did come across people at the hotel telling us they have been unwell, the cause was unknown. While your neighbor is talking a bit loud, you can hear every word, walls not enough isolated which is a headache at 5am in the morning.. No smoking allowed while having a coffe or an eveneing beer..very healthy but .. It was fun. BORK.Also many many hotel guests walking in and out of public toilets barefoot.. then theyll be wandering into their own rooms later and so on wondering why theyve gotten ill. Blaming the hotel food service. See 1,311 traveller reviews, 2,198 candid photos, and great deals for Hotel Riu Palace Santa Maria, ranked #3 of 28 hotels in Santa Maria and rated 4.5 of 5 at Tripadvisor. How lazy are these people?! We visited spa with my husband (Massage for two): very professional, recommended. Personally I believe its the latter!! 5 outdoor pools, 1 indoor pool, 1children's pool and the Splash Water World water park. We are also saddened to read you were not satisfied with the entertainment program. Room types may vary. This is the largest RIU hotel that we have stayed in. RIU Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and sophistication, creating a unique experience. BUT we did anyway! Is Hotel Riu Palace Santa Maria accessible? Beach is wide, ocean is beautiful, warm enough to swim in April-May but you probably wont go more than once a day. The location is ideal due to its proximity to Santa Maria (2 km)and airport (16 km). The only thing I would recommend for the hotel is to discourage guests from re filling used water bottles at the bars as this could pass on viruses between the guests . Payments made by partners impact the order of prices displayed. For gastronomy lovers, live cooking stations at our main buffet as well as Italian, Fusion, Japanese and Steakhouse specialty restaurants; 6 bars, Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. The hotel staff literally couldnt do any more than what theyre doing. Lock in the lowest price from these sites. RIU Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and sophistication, creating a unique experience. The 2 adult pools had a swim up bar. Due to covid, many of the restaurants and pools were closed. Tripadvisor : Hotel Riu Palace Santa Maria, Santa Maria: 1,316 , #3 28 Santa Maria 4.5 5 Tripadvisor. a member of staff on the door of each main restaurant giving everyone a squirt of anti bac. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Tripadvisor performs checks on reviews. Hotel Riu Palace Santa Maria, placeret som nr. We regret that we were not able to provide you with walled bottleholders and minibar in your room due to the currently implemented safety measures. The hotel is built pretty much on the beach so you can walk 100m to the amazing blue sea and take some fantastic photos (especially at sunset) Restaurants - Buffet was very good, although no fresh orange juice, but great selection of food. The All Inclusive 24h Hotel Riu Palace Santa Maria will open its doors in February 2021 and is situated on an idyllic white sand beach on the island of Sal. Claim your listing for free to respond to reviews, update your profile and much more. There was a distinct shortage of waiters, none at all in the sun bathing areas. I have already been to many all inclusive hotels but this is by far the best one. What can I say about this hotel only one thing Fabulous.we were worried after all the negative comments on reviews but forget them this hotel is a dream.What ever problems it might have had it hasn't now.The cleanliness is outstanding every where in the hotel,the staff are magnificent helpful,friendly,can't do enough for you.I can promise you this review is genuine by a couple of pensioners who have had the best anniversary break ever,we will be definitely coming back again,after we've saved up.I must just mention Albertina she is the best coffee maker on Sal. On our website, and anywhere you can book our hotel we do indicate that in order to meet each countrys hygiene requirements, there may be some changes to each hotels services or facilities and amenities that differ from what is described. There are more places to choose from in the, Frequently Asked Questions about Hotel Riu Palace Santa Maria. Drinks - An absolutely great selection of drinks available all inclusive. We loved this hotel and beach and would love to go back. Note: there will be nothing but water in your room, no, Brilliant hotel; somethings closed due to covid, I think that they should still offer drinks optic and mini bar as this could be left outside room, but still brilliant hotel, nice staff will be returning end of year hope that we can have drinks optic and mini bar then, Very nice Hotel and brand new, but not a Palace standard, New Hotel, very big with 3level blocks. Tripadvisor performs checks on reviews. I am not one to write reviews but i felt i had too,We were the first flight from uk that landed in cape verde departed from Birmingham, we arrived at the hotel refreshments were waiting nice touch as in all Riu's, we checked in to find our room was on the second floor, I have a 6 month old and this was not pheasible due to having a pram and not one lift in the complex, we found staff very rude, I've stayed in the riu dunamar in Mexico and the standard there was amazing and that is also a platinum hotel too,after a hour of getting our room then finally our bags after they went to the old room we was settled in after a 6 plus hour flight, during our stay no staff came and asked for our drinks order by the pool, we are people who tip generously but we couldn't justify the rude, Dear Amy, Thank you for staying again in one of our hotels and your comments. The beach was perfect and quite clean, the only thing is that many tourist scammers run to you to give you their business cards on the beach and it is quite annoying. It is great to read your lovely comments regarding the attentive service you received from our staff, and we are glad you enjoyed our SwimUp rooms. Hotel is very nice, with very friendly staff.Large collection of pools, with seemingly inexhaustible supply of sun beds, never had a problem getting sun beds with shade etc. Smokers were a problem and should not be allowed to smoke on balconies or most public areas. On the flip side Bei Tripadvisor auf Platz 3 von 28 Hotels in Santa Maria mit 4,5/5 von Reisenden bewertet. Got potential, shame about the food poisoning, Highly recommended . You also can experience the island, whilst traveling to the harbour. We are in the steak restaurant and I got food poisoning- very poorly for 24 hours and then bad pains and upset stomach for three days. On our website, and anywhere you can book our hotel we do indicate that in order to meet each countrys hygiene requirements, there may be some changes to each hotels services or facilities and amenities that differ from what is described. However, the weakest part about this hotel is unfortunately staff. The All Inclusive 24h Hotel Riu Palace Santa Maria will open its doors in February 2021 and is situated on an idyllic white sand beach on the island of Sal. How lazy are these people?!? Not what we would have expected and really disappointing. I hope the hotel does something about this food poisoning issue, as it will stop people coming and I will definitely not recommend people to come here. The room and whole resort was spotless. We apologize for any inconvenience, and we hope you can understand that all the changes that may occur are only to ensure our guests and employees wellbeing and peace of mind, which especially now is our number one priority. More. 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