服務內容：

• 由註冊社工接聽電話或回覆WhatsApp/WeChat訊息，為求助者提供適切的諮詢及輔導服務。
• 識別需要進一步支援的求助者，轉介至適切的服務機構。

於校園設立流動資訊站，並提供以下服務及活動：

• 註冊社工諮詢服務
• 有關健康使用電子屏幕產品、預防網絡危機等的教育資訊展示
• 提升學生健康使用網絡意識的互動小遊戲

提供到校資訊素養專題講座

• 學生講座：提升學生健康使用網絡的意識，認識網絡的潛在影響，學習應對危機方法等，以達致對電子屏幕產品及網絡的精明使用
• 家長講座：提升家長對子女網絡使用狀況的了解及相關教養技巧

• 由學校提供實體講座場地設置及基本設備 (電腦及音響器材)
• 由學校提供網上講座登入連結
• 講座內容的深淺程度會因應學生級別而有所調適

• 提供與健康使用網絡相關之主題展板借用服務，學校可借用12個工作天。
• 學校可申請領取本活動的宣傳物資，以作校內宣傳之用。

服務內容：

• 接受因學生使用網絡而引起問題的個案轉介，會為案主提供深進輔導服務，減低相關問題對他們或其家庭帶來的困擾。

• 可為面對教養困難及壓力的案主家長提供家長互助小組，提升他們處理子女網絡使用問題的技巧及信心。

服務對象：

備註：

我們會於4星期內回覆相關轉介者。此外，學生或家長亦可透過電話熱線及即時通訊軟件申請個案輔導服務。

Services：

• Registered social workers will answer phone calls or respond to WhatsApp/WeChat messages, providing appropriate consultation and counselling services to help callers.
• Identify callers in need of further support and refer them to appropriate organisations.

Set up mobile information  stall on campus to provide the following services and activities：

• Registered social work consultation services
• Educational information displays on the healthy use of electronic screen devices and prevention of online crises
• Interactive mini games to enhance students’ awareness of healthy Internet use.

Provision of on-site information literacy seminars

• Students seminar: Enhance students’ awareness of healthy Internet use, understanding of its potential impacts and cope with online crises, empowering them to be smart and responsible users on electronic screen devices and Internet.
• Parents seminar: Enhance parents’ understanding towards their children’s online activities and improve related parenting skills.

• Schools are responsible to provide venue setup and basic equipment (computers and audio equipment) for face-to-face seminar.
• Schools are responsible to provide login link for webinar.
• Content of the seminar will be adjusted according to the students’ level.

• To provide rental service on theme based exhibition board on topics related to healthy Internet use. Schools can borrow the board up to 12 working days.
• Schools can apply for promotional materials of this activity for publicity purpose.

Services：

• Accept referrals for students with problems arising from their Internet use and provide them with in-depth counselling services to reduce the distress caused to them or their families.
• Can provide “Parent Mutual Support Groups” to parents who facing parenting challenges and pressures, aiming to enhance their skills and confidence in managing the problems raised by their children's Internet use.

Target Audience：

Primary and secondary school students and parents

Remarks：

We will reply the referrer within 4 weeks. Besides, students and parents can apply through telephone hotline or instant messaging consultation services.